Remember that most prospects and insureds are really not interested in learning about insurance. They want you to take care of that for them.
One way you can help them without getting too technical is sending out informative newsletters or other communications that help them manage their risk or inform them of legal or regulatory changes that affect them.
So if you send them a message about OSHA’s new hazardous materials rules, they’ll be thankful that you have their back.
And that’s what insurance is all about for brokers … Having your clients’ back by matching them with the policies that are right for them and making sure they have the tools to manage their risks. Keep them informed and they’ll remember your dedication when the competition calls them.